Miss Bentley is thoroughly professional, whilst friendly and caring, and I have no hesitation in recommending her to anyone who requires ENT surgery. In consultations Miss Bentley explains exactly what the issue is, what the options are, and what her recommendation for treatment is. When it comes to surgery itself Miss Bentley is quick, efficient, and communicates throughout (I've had three minor surgeries under local anaesthetic, and all have gone very smoothly with minimal discomfort).